There are many different number prefixes available to run a Callagenix service on. In general these prefixes denote a particular type of number. All of the Callagenix services operate on what are known as non-geographic numbers. This means that the caller would dial the same number regardless of where they were calling from within the UK. The actual types available are :
Click here for details of how to get a number. For pricing details, click Home > Pricing in the menu on the left.
This type of number is completely free to the caller. The recipient incurs
the entire cost of the call.
Top
Local rate access offers all the features and benefits of a freephone number
but at a shared cost between the recipient and the caller. Unlike the freephone
number where the recipient pays the total charge of the call, the charge is
split between the recipient and the caller who always pays a local call rate.
Top
The caller is charged at an OFTEL agreed national call rate regardless of where
they call from in the UK. This number may also be dialled from overseas the
rate are dependent on the carrier used and BT.
Top
Premium rate numbers can be charged at varying rates from 10p per minute up to £1.50 per minute and more (in certain cases). They provide the recipient with a share of the revenue being generated by the call.
There are a number of restrictions that apply to the use of Premium Rate telephone
numbers attached to Callagenix services. These restrictions are imposed in order
to comply with ICSTIS
regulations for the operation of premium rate services. Cick here
to find out more.
Top
This style of number relates to a normal STD number. The cost for a caller
dialling this number relates specifically to the charges published by the carrier
(e.g. BT) they use to make the call.
Top
A test number normally consists of a telephone number and PIN combination.
Used as a facility to test services the telephone number is normally a national
rate telephone number.
Top
Note: Even if you are not based in the UK but require a presence here, you can choose any of the above numbers, which would divert calls to your normal place of business.
If you already have a non-geographic number but would like to use it to connect to a Callagenix service then please email us at support@callagenix.com. Numbers can (in general) be ported from other carriers so this should be possible but it is outside of the automatic nature of this site.
It should also be noted that this information describes the manner in which
particular number types are charged by the carrier of the call. Callagenix charges
for some services on a per minute basis and in this respect charges in addition
to those described above may be made to the operator.