help and support

Not sure how to proceed?

Then contact us on the numbers or email addresses listed to discuss your requirments.

We have helped in the creation and setup of many services for a wide variety of customers, from soletraders to large law firms to global corporates.

We help by often just discussing the requirements and maybe setting up some services to get the solution off the ground. This is then taken over by the customer and the details modified so that it sounds and works exactly the way required.

We are always on hand to offer advice, or assistance.

Virtually, all our customers maintain and manage there own services once setup, and we have little or no involvement.

 

various forms of support are available

  1. Frequently Asked Questions (FAQ) click here.
  2. Help pages accessed via the contents page or the index.

how to contact Callagenix

  1. Email any questions, issues or suggestions to Support, response usually within 24 hours. Much quicker during normal working hours (Monday to Friday 9am to 5pm).
  2. Telephone support dial 08706260626 option 3, (calls maybe recorded for training purposes).
  3. Fax requirements to 08706260626, supply contact details, specifically telephone number.
  4. Postal address.
    Callagenix Ltd
    Merlin House
    Brunel Road
    Theale
    Berks
    Bucks
    RG7 4AB


We recommend that you check out the Help first, and then email Support.

 

 

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