voice mail retrieval service

The Voice Mail Retrieval Service provides the following functionality:

1. Answers telephone.
2. Requests a mail box PIN.
3. Presents caller with a menu.
4. Retrieves new and old voice mails under caller control.

This service is created automatically when an account is created, and only one such service would normally exist per account. Therefore this service is not created in the normal manner, and it may also not be deleted or copied.

As the service is only ever used by an account holder or their representatives there are no customisable elements.