The Caller Select service provides you with a way to change the service attached to a phone number dependent on the Caller's telephone number or CLI (Caller Line Identifier).
When the caller dials a telephone number attached to a Caller Select service, the CLI (Caller's Number) is checked against the Callers list in the account, if FOUND then the corresponding Service is executed, if NOTFOUND, not specified or not provided then default services can be configured using these settings to determine the services to be run.
You can specify:
NOTE: the Caller Select service cannot be selected from any other service such as Time Of Day, Switchboard, Group Divert or even Call Counters, it is intended to always be directly attached to a main number.
In the Callagenix environment the Caller Select service simply runs your other services, such as Answerphone, Call Diversion, Information Line and Group Divert.
Information on the Caller List, click here.
For more information on how this service is set up, click here.
For details of other services, click here.